Set GSuite MX Records in cPanel

You are required to set up GSuite MX records if you'd like Google to host the emails for your domain name on their platform - for example, our emails here at pyxal.co.uk are hosted over on the GSuite platform, so we can log in and access them like you would your Gmail account, as well as adding them to an email client such as Outlook or Thunderbird.

If you're with a webhost that uses cPanel, changing your MX records is a simple task, and should take you no more than around 5 minutes.

What is cPanel?

cPanel is the most popular web hosting control panel, coupled with WHM (web host manager) for the server administrator to manage individual accounts.

Your cPanel account will allow you to manage files, databases, and more importantly in this case, DNS records.

How do I access cPanel?

How you access cPanel varies between webhosts, but most will allow you to access the login page by navigating to yourdomain.com/cpanel or yourdomain.com:2083 (replace yourdomain.com with your actual domain name!)

Your login details will have been sent to you by your webhost when you signed up, and they should be happy to send out a reminder if you've forgotten them.

I've logged in to cPanel, what's next?

Once logged in, you then need to locate the Zone Editor under the domain section in cPanel and click on it

You should then see a list of all domain names you have added to your cPanel account, each one with a list of options - we need to click on the Manage option.

Next we need to click on MX in the filter options.

You should now see a list of your existing MX records. As we will be adding the new Google MX/G-Suite MX records, we first need to delete the old records, so go ahead and click on "Delete" and then "Continue" for each of the existing MX records. Once there are no records left, we're ready to add the new records.

How do I add the new records?

Now that you have no MX records saved in your cPanel zone editor, click on the dropdown arrow on the Add Record button, and select the Add MX Record option.

cPanel will automatically create a form for the new record

Fill out the settings as follows:

  1. Name: this should be set to your domain name, with a full stop immediately after it, e.g yourdomain.com.
  2. TTL: this can be left as-is if it's greyed out, otherwise, set it to 3600
  3. Type: the type should be set to MX automatically, if not, change it to MX
  4. Priority: see below
  5. Destination: see below

There are 5 MX entries in total for G-Suite, so the above steps will need to be repeated for each. For step 4 and 5, see the list below

  • Record 1: Priority 1 / destination ASPMX.L.GOOGLE.COM.
  • Record 2: Priority 5 / destination ALT1.ASPMX.L.GOOGLE.COM.
  • Record 3: Priority 5 / destination ALT2.ASPMX.L.GOOGLE.COM.
  • Record 4: Priority 10 / destination ALT3.ASPMX.L.GOOGLE.COM.
  • Record 5: Priority 10 / destination ALT4.ASPMX.L.GOOGLE.COM.

Please ensure you enter the destination exactly as shown, keeping the "full stop ( . )" after the text.

Once you have added all 5 records, your emails will now be routed to your GSuite account, and will no longer be handled by your previous email provider, or your webhost.

Pyxal
A Web Design Company based in Farnham, Surrey.
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